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After the issue had been forwarded to the Complaints Team, they had contacted the casino for further clarification. The player had finally been able to successfully withdraw his winnings in virtual currency. The casino had advised him to use the same method for future transactions. The Complaints Team had marked the issue as resolved.

We contacted the casino to clarify the required documents and verify the player's account. Shortly after, the casino resolved the issue and paid the player. The complaint was marked as resolved.

Особые ставки. Например – можно будет забрать выигрыш досрочно, если команда, на которую вы поставили, выполнила определенные условия.

Вам придет СМСка или письмо с проверочным кодом – его достаточно перестань ввести в специальную форму, спустя чего регистрация перестань завершена.

Интернет-магазин одежды, обуви в свой черед аксессуаров, косметики равным образом парфюмерии

С поддержкой можно связаться либо с после живого чата повсечастно сайте, либо чрез электронную почту – в первом случае отвечают практически моментально, во втором придется ждать перед суток.

The player from Germany had faced issues with NineCasino, who had requested a deposit confirmation with a transaction ID for verification.

The player from Berlin has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

The player here from Netherlands had requested a withdrawal and it had been pending for a few days before he submitted the complaint. The complaint was resolved. The player received the payment 10 days later. The payment was delayed due to issues on the payment provider's side.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation.

The player from Poland had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings hadn't been received at that time. The player's account was blocked and withdrawals were rejected 9 days after the withdrawal request. After the player submitted a complaint, the casino unblocked the account and allowed partial withdrawal, but the player claimed that there was still an outstanding balance.

The player from the UK had his account closed during the verification process. The casino allowed the player to withdraw his initial deposit of £325. The issue has been resolved successfully.

The player from Germany was experiencing difficulties obtaining her tournament winnings. According to the casino's terms, the prizes should be awarded automatically each week at the end of the tournament.